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"There is a problem with your environment because the Application Express files have not been loaded" While Trying To Access The Apex Application On The Autonomous Database (Doc ID 2799007.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

APEX Application Development - Version NA and later
Autonomous Database on Shared Infrastructure - Version N/A and later
Information in this document applies to any platform.

Symptoms

 While users are trying to access the Apex URL over the Autonomous Database, the following error is being noticed and the images failed to load.

“There is a problem with your environment because the Application Express files have not been loaded. Please verify that you have copied the images directory to your application server as instructed in the Installation Guide. In addition, please verify that your image prefix path is correct. Your current path is (it should contain both starting and ending forward slashes, such as the default /i/). Use the SQL script reset_image_prefix.sql if you need to change it.”

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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