My Oracle Support Banner

Credit Note Request Is Moving To 'Posted' Status (Doc ID 2799008.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Credit Note Request (CNR) should not move to 'Posted' status and should be in APPRVE / MTCH status.

Steps To Recreate :

1. Create a credit note request.
2. VOID the credit note request.
3. Run the posting batch.
4. CNR is also getting moved to 'Posted' status - which is not expected as CNR is not a financial document.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.