Credit Note Request Is Moving To 'Posted' Status
(Doc ID 2799008.1)
Last updated on DECEMBER 04, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
Credit Note Request (CNR) should not move to 'Posted' status and should be in APPRVE / MTCH status.
Steps To Recreate :
1. Create a credit note request.
2. VOID the credit note request.
3. Run the posting batch.
4. CNR is also getting moved to 'Posted' status - which is not expected as CNR is not a financial document.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |