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Fusion Absence Management: Error When Ending and Open Ended Absence: "Your chedule of work during the absence period requires you to use the advanced mode to record this absence. (ANC-3405072)" (Doc ID 2799140.1)

Last updated on AUGUST 20, 2021

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Symptoms
-----------
1) What occurred?
An error message related to the work schedule appears when attempting to end date an open-ended sickness absence.
The open-ended absence started in March of 2020.

2) Where did it occur?
Prod and Test

3) Has it ever worked?
No

4) What has changed?
A new schedule was added in the middle of the open-ended absence with a start date of Dec 21, 2020.

5) Sequence of events?
n/a

6) Actual behavior?
Error message is displayed when adding an end date on a sickness absence this is open-ended.

7) Expected behavior?
Should be allowed to end date and open-ended absence without an error.

8) What is working?
All other absence edits.
 

Error message(s)
-------------
Your schedule of work during the absence period requires you to use the advanced mode to record this absence. (ANC-3405072)
 

Steps to reproduce
---------------
The issue can be reproduced at will with the following steps:

1) Create an open-ended absence starting in March of 2020.
2) Add a new schedule starting on Dec 21, 2020.
3) Attempt to end date the absence on July 9, 2021.
4) See the error.


Cause

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In this Document
Symptoms
Cause
Solution


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