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Regression 21C: When adding a CIP asset via the UI or ADFDI User Receive an Application Error (Doc ID 2799319.1)

Last updated on AUGUST 13, 2021

Applies to:

Oracle Fusion Assets Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Additions

When attempting to add CIP or EXPENSED assets manually or via spreadsheet,
the following error occurs.

ERROR
-----------------------
Error
An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description ofthis incident: 5, Server Domain: FADomain,Server Instance: UIServer_as4_01, Application Name: ORA_FSCM_UIAPP.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Assets landing page
2. Click Add Asset
3. Select CIP from LOV
4. Get error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add assets as per their business needs. This is considered a showstopper.

Cause

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In this Document
Symptoms
Cause
Solution
References


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