Email Suppression List Management for Oracle P6 Cloud Service and Oracle Unifier Cloud Service on Oracle Cloud Infrastructure (OCI)
(Doc ID 2799463.1)
Last updated on NOVEMBER 30, 2021
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.1 and later
Primavera Unifier Cloud Service - Version 20.1 and later
Information in this document applies to any platform.
Oracle Dyn performs the Email management for Oracle P6 Cloud Service and Oracle Unifier Cloud Service on OCI (Oracle Cloud Infrastructure).
Additional information is available in this Oracle Dyn Email Technical Brief.
One of the services within Dyn is managing Suppression Lists.
Here is the Dyn documentation on the Suppression List Dyn Email Suppression List documentation.
Additional information on the Dyn Suppression List - The Suppression List is setup to best manage e-mail bounce and spam rates. To do this, Dyn automatically adds e-mail addresses to the Suppression List that are the result of a “hard bounce”, where the e-mail address does not exist, or that the e-mail address was reported as spam by the recipient. Additionally, "soft bounce" e-mail addresses that, for example, are the result of “over quota” responses, are added to the Suppression List after four “soft bounces” consecutively at which time they are considered as a "hard bounce". If an e-mail address is created as a distribution list that consists of multiple e-mail addresses and any one of the e-mail addresses within the distribution list result in a hard or soft bounce, for example person in the distribution list no longer exists at the company, then Dyn adds that distribution list e-mail address to the Suppression List thus affecting all e-mail addresses in that distribution list.
Please note that you will not be able to manage your Dyn e-mail Suppression List. Instead we will do so for you.
Below are the operations that you can request for us to perform for you:
- provide a list of suppressed email addresses within date range
- provide the total number of email addresses in the suppression list within a date range
- add one or more recipients to the suppression list (this will prevent any email from being sent to the recipient in the future)
- remove one or more recipients from the suppression list
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