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Unifier Viewer Does Not Allow Users With View Access, Viewer Does Not Open the File (Doc ID 2799936.1)

Last updated on SEPTEMBER 08, 2021

Applies to:

Primavera Unifier Cloud Service - Version to [Release 20.12]
Primavera Unifier - Version to [Release 20.12]
Information in this document applies to any platform.


On Unifier : Version 20.12.1

When the user's Preferences has the Default Viewer set to 'Unifier Viewer' and they have View permission set on a document/file in Unifier:

Expected Result

The Unifier Viewer should be launched and the document/file should open so that its contents can be seen.

Actual Result

The Unifier Viewer is launched, however the document/file fails to load, the Name of the file and the file contents are not seen.

The issue can be worked around by giving the user Full Access - however this is not desirable as it allows them to download the file.


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