Unifier Viewer Does Not Allow Users With View Access, Viewer Does Not Open the File
(Doc ID 2799936.1)
Last updated on SEPTEMBER 08, 2021
Applies to:
Primavera Unifier Cloud Service - Version 20.12.1.0 to 20.12.7.0 [Release 20.12]Primavera Unifier - Version 20.12.1.0 to 20.12.7.0 [Release 20.12]
Information in this document applies to any platform.
Symptoms
On Unifier : Version 20.12.1
When the user's Preferences has the Default Viewer set to 'Unifier Viewer' and they have View permission set on a document/file in Unifier:
Expected Result
The Unifier Viewer should be launched and the document/file should open so that its contents can be seen.
Actual Result
The Unifier Viewer is launched, however the document/file fails to load, the Name of the file and the file contents are not seen.
The issue can be worked around by giving the user Full Access - however this is not desirable as it allows them to download the file.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |