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Able export the maximum number of rows is 2500 to Excel from FTI report (Doc ID 2800411.1)

Last updated on AUGUST 20, 2021

Applies to:

Oracle Transportation Intelligence Cloud Service - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

On : 21.1 version, Prod Support - Data Loading

ACTUAL BEHAVIOR
---------------

When export a report to Excel the maximum number of rows is 2500 although report fetches more than 2500 rows

EXPECTED BEHAVIOR
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Expect to have all the data to be exported to excel which is shown in the FTI report

STEPS
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The issue can be reproduced at will with the following steps:
1. Run report in FTI, it returns around 5000 rows
2. Settings > Export to Excel > Export current page
3. Exports only 2500 rows

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see all the data

Cause

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In this Document
Symptoms
Cause
Solution
References


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