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Password Reset Email Is Not Working Admin Console Users. (Doc ID 2800649.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.3.0 and later
Information in this document applies to any platform.

Symptoms

Admin Users not receiving password reset email.

Issue can be reproduced with following steps:
1. Login to OCC-Admin
2. Go to User Management
3. Find user and reset password
4. User does not receive the email

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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