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HCM Skills Returns Http 401 Error In Oracle Digital Assistant (ODA) Due To "invalid_client" From AuthenticationService (Doc ID 2800719.1)

Last updated on AUGUST 19, 2021

Applies to:

Oracle Digital Assistant - Version 20.x to 21.x
Information in this document applies to any platform.

Symptoms

HCM Skills with FADigitalAssistant bot shows error "Technical Difficulties" in ODA Tester.

After the HCM Skill is uploaded (in the Components section of the extended skill), the tester fails to answer any user Queries, sample dialog flow for the issue as below:

User: "Who am I"
Bot: "First, get an Auth. token."

After this step, chat fails and returns the "Technical Difficulties" message.

HCM Skill is published without using the tester. The same Skill is tested on Fusion Apps homepage and works correctly.

The underlying error message:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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