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Unknown Account Period NoPeriod Error Message On Policy Accounts ADF Screen (Doc ID 2800947.1)

Last updated on AUGUST 19, 2021

Applies to:

Oracle Insurance Policy Administration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Create a policy account with account definition of period = no period results in a blocking UI error.

ERROR
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Unknow account period

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a policy account definition
2. Link the account definition to an enrollment product with auto-create
3. Create and submit a policy with the enrollment product as POEP (policy enrollment product)
4. Open Policy accounts page see the errors


Cause

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In this Document
Symptoms
Cause
Solution
References


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