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Custom Email Notifications Not Sending Email Using Postman (Doc ID 2801295.1)

Last updated on JUNE 15, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.3.0 and later
Information in this document applies to any platform.

Symptoms

Custom Email notifications endpoint not sending email after the request is successful with the status 200 using Postman


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Goto Admin UI and navigate to settings tab.
  2. Enable the Email settings (New Account).
  3. Open the CCdebug tool /ccadmin/v1/emailNotifications using the below payload
  4. save and see the success status and verify the email triggered
  5. Following the same steps for postman Email will not trigger

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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