My Oracle Support Banner

Custom Email Notifications Not Sending Email Using Postman (Doc ID 2801295.1)

Last updated on SEPTEMBER 03, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.3.0 and later
Information in this document applies to any platform.

Symptoms

Custom Email notifications endpoint not sending email after the request is successful with the status 200 using Postman


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Goto Admin UI and navigate to settings tab.
  2. Enable the Email settings (New Account).
  3. Open the CCdebug tool /ccadmin/v1/emailNotifications using the below payload
  4. save and see the success status and verify the email triggered
  5. Following the same steps for postman Email will not trigger

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.