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RPASCE Cloud: OAT Load Hier Fails with Error "Unable to open file ~/input/processed/loadedprod.dat." (Doc ID 2801493.1)

Last updated on AUGUST 24, 2021

Applies to:

Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

How can the Load Hier process Error "Unable to open file ~/input/processed/loadedprod.dat.?" be resolved?

NOTE: The loadHier showed the following in the logs:
<E 2021Aug11 17:49:56.214> loadHier (prod) failed on domain: mfprcs
<E 2021Aug11 17:49:56.214> Unable to open file mfprcs/input/processed/loadedprod.dat.
<E 2021Aug11 17:49:56.214>
<E 2021Aug11 17:49:56.214> Rolling back changes to hierarchy 'prod' in domain.
...
<B 2021Aug11 17:50:08.958> Summary
<E 2021Aug11 17:50:08.958> loadHier failed for loading hierarchy 'prod' with code=1.
<E 2021Aug11 17:50:08.965>
<E 2021Aug11 17:50:08.965> loadHier failed with error code 1. InputFileException: Unable to open file mfprcs/input/processed/loadedprod.dat.

Cause

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