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After the 21C (21.07) Update, a recurring schedules process, "Maintain Party and Location Current Record Information" ends in error. (Doc ID 2801543.1)

Last updated on AUGUST 25, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.07.0 to 11.13.21.07.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
After the 21C (21.07) Update, a recurring schedules process, "Maintain Party and Location Current Record Information" ends in error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Tools > Scheduled Processes
2. Search for Name = Maintain Party and Location Current Record Information; the child processes end in Error
3. Select the latest row and review the process details; notice the Parent ID which indicates that it was created by an earlier scheduled process

Cause

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In this Document
Symptoms
Cause
Solution
References


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