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Smart View Login Page Flickers and Displays Error : "Connection to Shared Service Provider Failed" (Doc ID 2801915.1)

Last updated on SEPTEMBER 03, 2021

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version N/A and later
Oracle Planning and Budgeting Cloud Service - Version N/A and later
Information in this document applies to any platform.


Smart View login window pops up but user can't enter credentials and the window keeps on flickering.

The error message is displayed that

"Connection to Shared Service provide failed

Error message:-The provider running at https://<epm_instance_url>/workspace/SmartView is not a Shared Service provider"

However, the entered shared URL is correct.  The issue could be specific to a particular user machine. 






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