NextGen Help Desk - SR Assignment Pauses Until Agent Goes to Home Page
(Doc ID 2802257.1)
Last updated on AUGUST 26, 2021
Applies to:Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.
NextGen Help Desk - SR Assignment Pauses Until Agent Goes to Home Page. Why?
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