My Oracle Support Banner

Oracle Fusion Learning Cloud: Learner Cannot See Completed Courses After Being Moved To New Business Unit (Doc ID 2802346.1)

Last updated on AUGUST 27, 2021

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

When a Learner is moved from one business unit to another, the Learner's previously completed courses are no longer visible to the Administrator at My Client Groups > Learning or to the Learner at Me > Learning > My Transcript.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.