My Oracle Support Banner

Even after upgrade to paid version from Always Free, compute instance is disabled and not able to SSH (Doc ID 2802431.1)

Last updated on AUGUST 30, 2021

Applies to:

Oracle Cloud Infrastructure - Version N/A and later
OCI Compute - Version N/A and later
Information in this document applies to any platform.

Symptoms

The following points describes the scenarios in which the compute instance gets disabled and you are unable to communicate using Secure Shell (SSH):

Scenario 1

Scenario 2

Changes

Scenario 1

Scenario 2

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
 Scenario 1
 Scenario 2
Changes
 Scenario 1
 Scenario 2
Cause
 For Scenario 1 and 2
Solution
 Scenario 1
 Scenario 2


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.