My Oracle Support Banner

RPM_CLR_DATA_CONVERSION_PROCESS_ADHOC Fails with Directory Not Found Error (Doc ID 2802917.1)

Last updated on SEPTEMBER 14, 2021

Applies to:

Oracle Retail Pricing Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

RPM_CLR_DATA_CONVERSION_PROCESS_ADHOC fails with below error.

2021-04-06T03:58:46,571 [Thread-131] WARN BatchShellCommandRunnerBatchlet - EXT_PROG_SYS_ERR:/u01/retail/rpm/rpm-batch/batch/dataConversionClearance.sh: mv: cannot move ‘/u01/retail/rms/batch/incoming/dc_clearance.dat’ to ‘/u01/retail/rms/../rpm/rpm-batch/batch/data/in’: No such file or directory

Steps to reproduce:
--------------------------
1. Generate the clearance file
2. Place it in the SFTP folder
3. Run the job : RPM_CLR_DATA_CONVERSION_PROCESS_ADHOC.
4. Note the job fails with above error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.