Retail Cloud Services: Quarterly Scheduled Maintenance Activities & Cloud Service Updates
(Doc ID 2803105.1)
Last updated on DECEMBER 13, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud ServiceOracle Retail Xstore Office Cloud Service
Oracle Retail Merchandising Foundation Cloud Service
Oracle Retail AI Foundation Cloud Service
Oracle Retail Order Management System Cloud Service
Information in this document applies to any platform.
Purpose
This document describes maintenance activities for Retail Cloud Services, including Annual Password Rotation, Quarterly Infrastructure Critical Patch Update (CPU) and Quarterly Cloud Service Updates.
Scope
This document applies to all Cloud Services listed in the Oracle Retail Cloud Service Blueprint [Doc ID 2677553.1].
Details
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In this Document
| Purpose |
| Scope |
| Details |
| Overview |
| Maintenance Activity and CLOUD SERVICE UPDATE calendar |
| When Should You Submit An Exception Request ? |
| To request an exception using a Service Request (SR) |
| References |