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Retail Cloud Services: Quarterly Scheduled Maintenance Activities & Cloud Service Updates (Doc ID 2803105.1)

Last updated on AUGUST 01, 2023

Applies to:

Oracle Retail Pricing Cloud Service
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service
Oracle Retail Allocation Cloud Service
Oracle Retail Invoice Matching Cloud Service
Oracle Retail Science Platform Cloud Service
Information in this document applies to any platform.

Purpose

This document describes maintenance activities for Retail Cloud Services, including Annual Password Rotation, Quarterly Infrastructure Critical Patch Update (CPU) and Quarterly Cloud Service Updates.

Scope

This document applies to all Cloud Services listed in the Oracle Retail Cloud Service Blueprint [Doc ID 2677553.1].

Details

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In this Document
Purpose
Scope
Details
 Overview
 Maintenance Activity and CLOUD SERVICE UPDATE calendar
 When Should You Submit An Exception Request ?
 To request an exception using a Service Request (SR)
References

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