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Unable To Save Any Appointment As ICalendar (Doc ID 2803507.1)

Last updated on SEPTEMBER 28, 2021

Applies to:

Oracle CRM On Demand - Version 031CS to 031CS [Release 31]
Information in this document applies to any platform.

Symptoms

On : R42 version, CRM OnDemand

Unable to save any appointment as iCalendar

We are receiving error in 'Save as iCalender' field in Appointment calender. The issue occurs in both staging and production environments .


Observation:
1) No user is able to save any appointment as "Save as iCalender".
2) When users click on Save as iCalender, user will get the following error :

 

Error : Error: Originating at /OnDemand/user/AppointmentSaveICal

The server encountered an unexpected condition which prevented it from
fulfilling the request.

ECID: YOhj6Xerb0YK4tXdbfVYYwAAAM4



Cause

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In this Document
Symptoms
Cause
Solution
References


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