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IDCS: User Accounts Are Automatically Set to Inactive (Doc ID 2803933.1)

Last updated on MARCH 30, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

User accounts are set to an Inactive state very frequently in IDCS without an Administrator taking manual action.

Changes

There should be only ONE source of truth for every user. When a value like active or inactive differs between two instances, the last synchronization wins. In your case it might flip between active/inactive all the time via the sync.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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