Classification With Product Catalog Hierarchy Is Not Working (Doc ID 2804607.1)

Last updated on MAY 22, 2023

Applies to:

Symptoms

Transaction has Classification Error status.  The Classification Rule is based on Product Catalog Hierarchy. 

SETUP

1. Enable attribute "Product Catalog Hierarchy" for Classification
    Setup and Maintenance >Setup: Sales > Incentives > Task : Configure Tables and Columns
         Table : CN_TP_TRANSACTIONS_ALL
         Column : INVENTORY_ITEM_ID
         Enable for Classification : Checked
2. Create Classification Rule

    Compensation Plan > Manage Classification Rules > Create > Qualifying Criteria
         Attribute = Product Catalog Hierarchy
         Value = select a product group ( eg. "INV PROD GROUP 1" )

3. Create transaction with Inventory Item = 9213 - INV 1900/2000G PCT STA CEC - CX VAR

4. Run Classify Credits

5. Review transaction and see that it has "Classification Error" status.

Cause

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