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Portal Page Freezes (Doc ID 2804700.1)

Last updated on SEPTEMBER 13, 2021

Applies to:

Primavera Unifier Cloud Service - Version 20.12.3.0 and later
Information in this document applies to any platform.

Symptoms

On : Unifier 20.12.3.0


While trying to login to Unifier when main page is loaded it freezes and stalls for quiet a long time and becomes unresponsive. Sometimes clearing cache will resolve issue; however, it does not 100% of the time. Occurs in all browsers.

ERROR
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Page unresponsive. You can wait for it to become responsive or exit the page



STEPS
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The issue can be reproduced at will with the following steps:

1.  Log in to Portal Page

Cause

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In this Document
Symptoms
Cause
Solution
References


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