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Different User Is Getting Cash Advance Overdue Notification (Doc ID 2804942.1)

Last updated on OCTOBER 15, 2023

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Manage Expenses

ACTUAL BEHAVIOR
---------------
Y user is receiving email notification instead of X user

EXPECTED BEHAVIOR
-----------------------
X user should receive the email notification.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Cash advance overdue notification is sent to different person

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users do not receive the email notification for the right person.

Cause

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In this Document
Symptoms
Cause
Solution


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