My Oracle Support Banner

Oracle Fusion Recruiting Cloud: Background Check Summary Shows 'Not Triggered' (Doc ID 2805508.1)

Last updated on OCTOBER 18, 2022

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Partner (Vendor) Integration

ACTUAL BEHAVIOR
---------------

Job offer is already accepted by candidate, automatic pending worker is created, and converted to employee.
But, the Background verification with HireRight is not initiated automatically.
The requisition template and requisition have the hireright package defaulted.


EXPECTED BEHAVIOR
-----------------------
Expect the Background verification to be initiated automatically.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Job Offer created for candidate
2. Candidate accepts Offer


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.