My Oracle Support Banner

Subject Line Missing When Sending Email From Team Member (Doc ID 2805532.1)

Last updated on SEPTEMBER 14, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.12.6.0 to 20.12.8.0 [Release 20.12]
Primavera P6 Enterprise Project Portfolio Management - Version 20.12.6.0 to 20.12.8.0 [Release 20.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In Team Member view, after sending email to an email address and updating email subject, email Received with no subject line even if subject was given.

EXPECTED BEHAVIOR

Subject Line should be available in Email Notification.

STEPS

The issue can be reproduced at will with the following steps:

  1. Open Team Member view
  2. On selected activity, click 'Email' button.
  3. Add email address, change subject, and edit message body
  4. Observe issue: No subject line even if subject was edited



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.