My Oracle Support Banner

Oracle Content Management PDF File Preview Fidelity Issue (Doc ID 2805557.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Content and Experience Cloud Classic - Version 19.3.2 and later
Content and Experience Cloud Service - Version 20.1.2 and later
Oracle Content Management - Version 21.8.1 and later
Oracle Outside In Technology - Version 8.5.5 and later
Information in this document applies to any platform.

Symptoms

Thumbnail colors shown on the CX Content Asset page are not accurate - different to actual uploaded PDF documents.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.