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Not All Product Order Items Are Converted to Assets After Updating The State of Root Item to completed (Doc ID 2805574.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

Oracle Digital Experience for Communications - Buying Experience - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, REST API

ACTUAL BEHAVIOR
---------------
When creating a Product Order for commercial bundle and patch the state to completed so it becomes an asset ,later when doing a GET Product, some product order items are missing

EXPECTED BEHAVIOR
-----------------------
All product order items should be returned in calling GET Product

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create product order using POST {{fabric-url}}/api/productOrderingManagement/v4/productOrder
2. Update the root product item state to completed using PATCH {{fabric-url}}/api/productOrderingManagement/v4/productOrder
3. Get product using GET {{fabric-url}}/api/productInventory/v4/product/?ownerAccount.id={{accountid}}
4. Child items are not converted to asset

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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