My Oracle Support Banner

Smart View Form Crashes Excel When Entering A Value In a Form and Clicking Outside the Modified Cell (Doc ID 2805960.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Oracle Planning and Budgeting Cloud Service - Version 21.01.28 and later
Oracle Enterprise Planning and Budgeting Cloud Service - Version 21.08.72 and later
Hyperion Planning - Version 11.1.2.4.010 and later
Information in this document applies to any platform.

Symptoms

Often, when values are entered into a smartview form in excel, excel crashes immediately once either 'enter' is pressed or the focus is taken off the cell into which the value was entered. 


Typical sequence of events:
- open form
- enter value into a cell
- either hit enter or hit an arrow to move off the cell, or click on another cell
- Excel immediately crashes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.