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Fusion Global HR: Approval Delegation Is Sending Only To First Assigned (Doc ID 2805972.1)

Last updated on MAY 20, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

Approval delegation is sending only to first assigned.

Requirement is that when a person has two delegations, the notifications need to be sent to both with a claim icon.
The two delegations are to the same line manager with the same category and date, but only the oldest record has received the approval notification.
 

EXPECTED BEHAVIOR
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When there are two delegations, each should receive a notification with a claim option.



STEPS
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We made two delegations to the same person to absence approval category;
You can see below that the delegation to 44316 is the oldest;

 1. Absences delegated to Exxx   17/08/21, 14:23 To Delegated to 44316 
 2. Absences delegated to Gxxx   17/08/21, 19:44 To Delegated to 66133 

Made an absence request and it’s been sending only to the oldest record and never send to the 66133 approval;

1. Submitted by 62777 
2. 57676 delegated to 44316




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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