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Virus Detection Error Handling Causes an Out of Memory Condition (Doc ID 2806058.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Global Trade Management Cloud Service - Version 21.3 and later
Oracle Transportation Management Cloud Service - Version 21.3 and later
Information in this document applies to any platform.

Symptoms

The application is inaccessible and showing this error:

An out of memory condition occurs when when doing a multi-file upload and there is an error condition with virus scanning. The detected virus did not cause the error - it prevented upload as it should, but the error
handling has an issue as it tries to inform the user. 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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