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How to Resolve "This UPC does not exist in the RMS" Error in the ReSA Mass Correction Screen (Doc ID 2806243.1)

Last updated on SEPTEMBER 14, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.2 and later
Information in this document applies to any platform.


At the store-day level, when the user is fixing "This UPC does not exist in the RMS" error, the items in inactive status for the given location are not recognized and not retrieved by the search.

What kind of items should be used in the mass correction screen resolve "This UPC does not exist in the RMS" error?


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