RCV: 21C - After Upgrade To 21C Self Service Receiving Not Able To Do Correct Receipt With Mandatory DFF Setup (Doc ID 2806295.1)

Last updated on SEPTEMBER 10, 2021

Applies to:

Symptoms

In Fusion Applications Update 21C, we identified a potential issue affecting Oracle Fusion Receiving Cloud customers who meet the following criteria:
• Using Self-Service Receiving (My Receipts)
• Have enabled a mandatory Descriptive Flexfield Segment (DFF) on Flexfield Name ‘Receipt Transaction’
• Performing Receipt Corrections in Self-Service Receiving

Note: This problem only impacts receipt corrections, not creation of receipts.

Expected Behavior:
Even when the system has mandatory DFF setup, corrections of receipts should proceed without expecting to default the DFF.

Steps:
1. System having Mandatory Descriptive Felx Field

- Navigate to Setup And Maintenance

- Manage Receiving Descriptive Felx Fields

- Check the DFF is setup as mandatory - "Required"

2. Received with mandatory DFF value

Performing Correction from Self Service Receiving:

3. Navigate to My Receipt

4. Manage Receipts

5. Search and select the already received transaction

6. Try to perform Correct Receipts> Submit and getting error:

Error:

You must provide a value for the Additional Information attribute.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.