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How To Retrieve In BI The Values Of Field "Channel Type" From Service Request? (Doc ID 2806478.1)

Last updated on SEPTEMBER 13, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Goal

How to retrieve in BI the values of field "Channel Type" from Service Request object, as the below SQL is not retrieving the expected values?

Select
CHANNEL_TYPE_CD, CHANNEL_SHORT_NAME
from SVC_CHANNELS_B
 

Solution

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In this Document
Goal
Solution


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