My Oracle Support Banner

OSF | Assembler API 500 Internal Server Error in Product Listing Page. (Doc ID 2806486.1)

Last updated on NOVEMBER 09, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.3.6 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

The Assembler API is failing and returns 500 Internal Server Error in all the Instance.

 


STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:
1. Navigate to the PLP page of the Storefront.
2. Open Developer tools Network tab, check the below API.

https://<tenantId>-store.occa.ocs.oraclecloud.com/ccstore/v1/assembler/pages/Default/osf/catalog/_/N-12****

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.