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RPAS Cloud: Changing User Group Results in Empty Recent Plans (Doc ID 2806604.1)

Last updated on SEPTEMBER 14, 2021

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

After changing a user group, the user is no longer able to see any workspaces under Recent Plans, even workspaces that user should still have access to in the new group. The correct template is available in the taskflow, and user can build a new workbook and open a workspace (through taskflow) but it never shows in Recent Plans (even after clicking refresh and confirming with Admin user that the workbook built successfully).

Cause

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