OTBI CSA: Opportunity Status and Win/Loss Reason Show Lookup Code Instead of Lookup Meaning
(Doc ID 2806628.1)
Last updated on SEPTEMBER 13, 2021
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.21.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.04.0 version, Analytics
ACTUAL BEHAVIOR
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On 11.13.21.04.0, Analytics
Customer has built a CSA with Opportunity as primary object. Out of the box fields Status and Win or Loss records are part of the CSA. After building a report on the CSA, and adding fields 'Status', and 'Win/Loss Reason', report should show Lookup Meaning, but it shows Code values instead.
EXPECTED BEHAVIOR
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'Status', and 'Win/Loss Reason' should show Lookup code values
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a report with CSA based on Opportunity
2. Add 'Status', and 'Win/Loss Reason' columns in the report
3. Report displays lookup meaning for these fields instead of lookup codes.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |