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ExaCloud: DB provision failed with ORA-15267: Internal ASM event number 15267 (Doc ID 2806871.1)

Last updated on JANUARY 11, 2022

Applies to:

Gen 2 Exadata Cloud at Customer - Version N/A to N/A [Release All Releases]
Information in this document applies to any platform.


19c Database creation fails with below error


2021-09-14 00:24:45.333880 - Completed Check_and_configure_huge_pages job
2021-09-14 00:24:45.543989 - -----------------
2021-09-14 00:24:45.544132 - Running DB_creation job
2021-09-14 00:26:36.029057 - Execution of DB_creation failed
2021-09-14 00:26:36.230931 - [FATAL] [DBAAS-60071] Operation has failed with following error message. >>>>>>>>>>>>>>
2021-09-14 00:26:36.231071 - [FATAL] Recovery Manager failed to restore datafiles. Refer logs for details.
2021-09-14 00:26:36.231145 - 7% complete
2021-09-14 00:26:36.231210 - 0% complete
2021-09-14 00:26:36.231275 - Look at the log file "/u02/app/oracle/cfgtoollogs/dbca/amprodc/amprodc.log" for further details. >>>>>>

Found below errors in trace file under - u02/app/oracle/cfgtoollogs/dbca/amprodc/

channel ORA_DISK_1: starting datafile backup set restore
channel ORA_DISK_1: specifying datafile(s) to restore from backup set
channel ORA_DISK_1: restoring datafile 00001 to +DATAC1 >>>>>
channel ORA_DISK_1: reading from backup piece /u02/app/oracle/product/
channel ORA_DISK_1: ORA-19870: error while restoring backup piece /u02/app/oracle/product/ >>>>>
ORA-19504: failed to create file "+DATAC1"
ORA-17502: ksfdcre:4 Failed to create file +DATAC1 <<<<<
ORA-15267: Internal ASM event number 15267 <<<<<<<
failover to previous backup




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