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Issue When Publishing Post Adding The Upgrade Downgrade Rules (Doc ID 2807025.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

Oracle Fusion Digital Experience for Communications - Launch Experience - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Import Product Catalog

ACTUAL BEHAVIOR
---------------
When creating upgrade/downgrade or comparability rules for an offer, some offers are not available in the dropdown list

EXPECTED BEHAVIOR
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Active or published offers should be available

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Product Management > Enterprise Catalog
2. Navigate to Offers screen and edit an offer
3. Navigate to Rules tab and create new Upgrade or Downgrade Rule
4. Some offers are not available in “Product Offering " dropdown list

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add rules for active / published offers

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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