Email Notifications Not Received From OTM With Exception "Mail from sender blocked due to failed SPF checks" Published In Exception Log (Doc ID 2807067.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Global Trade Management Cloud Service - Version 21.3 and later
Oracle Transportation Management Cloud Service - Version 21.3 and later
Information in this document applies to any platform.

Symptoms

It is observed that notifications from OTM (for example: From Agents when using Notify Contact action) are not being received.

Following exception is published in Exception Logs.

Cause

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In this Document

Symptoms

Cause

Solution

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Email Notifications Not Received From OTM With Exception "Mail from sender blocked due to failed SPF checks" Published In Exception Log (Doc ID 2807067.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!