My Oracle Support Banner

Wrong Micro Data Tags On PDP Causing Google To Disapprove Products (Doc ID 2807134.1)

Last updated on SEPTEMBER 24, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.3.2 and later
Information in this document applies to any platform.

Symptoms

On : 21.3.2 version, Storefront

ACTUAL BEHAVIOR
---------------
In production, the pages shows the prices in USD, but the microdata is INR, causing Google to reject all products, even after using the parameter 'CurrencyCode=USD'

EXPECTED BEHAVIOR
-----------------------
The microdata should be only in USD when the US site is launched.
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to https://search.google.com/structured-data/testing-tool
2. Go to Rich Results Test
3. Enter the URL --> https://www.<customer_domain>.com/<product>?currencyCode=USD
select the "GoogleBot Desktop" from the dropdown and enter "Test URL"
4. This shows two products.
5. The first products with the custom schema tags where prices are in INR not in USD
6. And the second one with the OOTB schema tags which shows prices in both USD and INR

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.