My Oracle Support Banner

How To Automatically Remove Old Contact As Soon As A New Contact Added To The SR (Doc ID 2807180.1)

Last updated on JULY 18, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Goal

If a contact is associated with an SR, and then removed it, assign a new contact, then both the contact is associated with the SR. How to avoid this relationship?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.