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Project Data Change Is Not Synchronized Among Different P6 Professional Installations Connecting To The Same Database Through P6ProCloudConnect (Doc ID 2807193.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.12 to 20.12.7.0 [Release 20.12]
Primavera P6 Professional Project Management - Version 20.12 to 20.12.7.0 [Release 20.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The changes made to project data on one P6 Professional installation cannot be synchronized to another Professional client connecting to the same database through P6ProCloudConnect.


EXPECTED BEHAVIOR
-----------------------
The data changes can be synchronized correctly.

STEPS
-----------------------
The issue can be reproduced at will in the following scenario:


User 1: working offline
User 2: working online

User 1:
Add multiple activities, delete multiple activities and change Data Date, etc.
Go online to synchronize the changes to the database.

User 2:
Open the same project. Refresh (F5). It is expected that all changes to be updated but only the Data Date is synchronized. All activity data remains unchanged. None of the new and deleted activities is updated. Project Name also remains unchanged.

Cause

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In this Document
Symptoms
Cause
Solution
References


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