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User <USERNAME> Does Not Exist Error When Editing an Existing User Account in Cloud Admin (Doc ID 2807406.1)

Last updated on OCTOBER 15, 2024

Applies to:

Primavera Unifier Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

On : Unifier Any Version in OCI Environment

When attempting to update a user account in Primavera Administration, the update fails with the following error in the Primavera Administration log file. 

ERROR
-----------------------
Modifying user attribute failed for application access : PrimaveraUnifierStage due to Error while modifying user :[User <USERNAME> does not exist, User <USERNAME> doesn't exist for update]

Changes

 Stage data was refreshed with Production data.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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