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Existing Contact Doesn't Get Updated From Eloqua To CX (Doc ID 2808288.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.21.07.0 version, CX Integration

Existing Contact doesn't get updated from Eloqua to CX

After a Lead gets published from Eloqua to CX, if it has an existing contact, than the contact only gets added to the Contact subtab but not to the "Existing Contact" field. How to configure this?
 

Solution

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Goal
Solution


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