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Fusion Global Payroll: Payroll Costing Frequently Asked Questions (FAQ) and Troubleshooting Guide (Doc ID 2808358.1)

Last updated on APRIL 11, 2024

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.24.04.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Purpose

The purpose of this document is to present best practices, frequently asked questions and troubleshooting tips in Payroll Costing.

 

Questions and Answers

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In this Document
Purpose
Questions and Answers
 1. Where do I find documentation on Payroll Costing?
 2. How HR Users/Admins with custom HR Analyst role can add and update data using Costing for a Person?
 3. Why Costing Eligibility On Assignment Attributes functionality is not working as expected on NI Employer as the cost going into suspense account?
 4. How to cost employees without earnings but have Employer Liabilities?
Users have scenarios where they have employees who have zero earnings during a pay period, but have employer contributions. In such case, when user try to distribute the
employer contributions, this is resulting in the lines being placed into Suspense Account.
 5. How to create costing for a person at assignment level using REST API?
 6. Why there is no Warning message when user clicks on Save button with Costing information < 100%?
 7. What is the prerequisite before loading costing eligibility on assignment attributes for an element?
 8. How To rollback Quick Pay after running Create Accounting in Final Mode?
 9. How to update costing for future dated starters/workers?
 10. How to create an HCM Extract to access costing information?
 11. How to integrate Payroll Costing with Other Applications?
 12. How to rollback the Invalid/Error records after running Create Accounting process after user encountered the below errors after running Create Accounting process?
 13. The Application spins when trying to access "Manage Costing For A Person" for an employee.
 14. Payroll error - ORA-00001: unique constraint (FUSION.PAY_RUN_RESULT_VALUES_PK) violated occurred in table pay_run_result_values at location 500.
 
 15. Can't Update Costing Information for an Employee, Get Error "A connection tot he server has failed.(status=504)"
 16. Error "You can't create the costing eligibility as the regular element eligibility is invalid. (PAY-1636443)." when creating Costing Eligibility on
Assignment Attribute entry for the NI Employer Element.
 17. Create Accounting process created invalid entry with the error message "The journal entry isn't balanced by legal entity, and can't be balanced because there are
multiple legal entities on the debit and the credit line types."
  18. Can you book payroll costs in GL at department level summary?
 19. After Global Transfer (GT), the employer liabilities (for example: Vacation, CPP, EI, FICA, Medicare) is not going to the correct account.  Why are the employer liabilities now going to the suspense account?
References

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