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Intermittent: Previously Entered Comment's Date/Time and Text Entry Overwritten by A Newly Added Comment (Doc ID 2808957.1)

Last updated on OCTOBER 01, 2021

Applies to:

Primavera Unifier Cloud Service - Version 20.12.3.0 and later
Primavera Unifier - Version 20.12.3.0 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Version 20.12.3

When adding a Comment to a Business Process record where another Comment has been previously added:

Expected Result

The new Comment should be added without incident and the record should be showing the old item(s) and newly added item.

Actual Result

Intermittently, when one user adds a Comment to a Business Process (BP) record the date/time stamp and text entry will overwrite the data previously added.

Business Impact

Because of this previously existing data is being overwritten and lost.

Cause

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In this Document
Symptoms
Cause
Solution
References


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