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FA: SCM : OM : Cannot Edit Return Order Sale Price (Doc ID 2809500.1)

Last updated on OCTOBER 14, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Users are not able to Edit Price on Return Orders (RMA), the original order was imported using FBDI, with 'Y'.

The issue can be reproduced at will with the following steps:
1. Create order through FBDI with freeze price flag set to 'Y'.
2. Order orchestrated through to closure.
3. A RMA is created for the order.
4. Users are not able to edit price.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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