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Prerender Service Does Not Work with CDN urls when Accessed from Outside Oracle Network (Doc ID 2809545.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Content and Experience Cloud Service - Version N/A and later
Oracle Content Management - Version 21.8.1 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Sites Cloud Service

ACTUAL BEHAVIOR
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The prerender service does not work from the outside on OCM Native instances.

Noticed difference in behavior between OCI and OCI Native instances when trying to simulate access from the outside and use prerender service.

 Sample: Using this command

Using OCM instance. Works.
curl --user-agent "Googlebot/2.1 (+http://www.google.com/bot.html)" -L https://<instance_name>-<identity_domain>.cec.ocp.oraclecloud.com/site/<sitename>

Using OCM Native. Don't Work. Timed out.
curl --user-agent "Googlebot/2.1 (+http://www.google.com/bot.html)" -L https://<instance_name>-<identity_domain>.ocecdn.oraclecloud.com/site/<sitename>/


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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