Login to Team Member Mobile Fails With "SSO Session Has Expired"
(Doc ID 2809563.1)
Last updated on OCTOBER 19, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.7 to 21.8 [Release 21.7 to 21.8]Information in this document applies to any platform.
Symptoms
When attempting to login into Team Member, via mobile device (iOS and Android), the following error is encountered:
ERROR
SSO session has expired
STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
1. Open Team Member App on iOS or Android device
2. Attempt to login
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |